Red Flags in Massage Texts + Alexandra’s Burnout Recovery Story

💡 Episode Overview

We’re back after a summer break! In this episode, Gael dives into three red flags in massage text communications that every massage therapist should watch for — and shares exactly how she handles them in her practice. Plus, stay tuned for a Success Spotlight with Alexandra Paroulek-Bergbauer, a massage therapist who rediscovered her passion after burnout, a tough review, and chronic pain.

🧠 What You’ll Learn

  • The 3 most common red flags in client text messages
  • How to use Gael’s simple screening reply template
  • Why it’s okay to say no — and how to do it with confidence
  • Real talk: burnout, bad reviews, and bouncing back stronger
  • How Mayan Abdominal Therapy helped one therapist fall back in love with her career

🔑 Episode Highlights

💬 Red Flags in Massage Texting

  1. Short, vague texts:
    Examples: “Are you available?”, “Massage tonight?”
    • Why these are a potential issue
    • How to set boundaries before checking availability
  2. Early mention of “full body” massage:
    • When it’s totally normal vs. when it raises concerns
    • How the phrase is sometimes used by seekers of non-legit services
  3. Late-night or last-minute inquiries:
    • What separates a respectful same-day request from a red flag
    • What to say when you don’t want to book someone immediately

📌 Pro Tip: Use a standard screening message that protects your boundaries while inviting legit clients to move forward.

Gael’s Screening Template:

"Hi! Before I confirm appointments, I have a quick check-in process to make sure I’m the right fit for you. Please let me know your full name, what type of massage you’re looking for, and whether you’ve received a professional massage before. (If requesting a house call: your general location as well.) I’ll need this info before I can check availability. Thanks!"

✨ Success Spotlight: Alexandra Paroulek-Bergbauer, L.M.T.

From Burned Out to Reignited

  • Background: 14 years in practice, prenatal/postpartum focus, based in Boca Raton, FL.
  • Challenge: Chronic back pain, imposter syndrome, and a scathing review had Alexandra questioning her career.
  • Breakthrough: She switched chiropractors, reduced her schedule, and found new inspiration in fascia work and Mayan Abdominal Therapy.
  • Advice to Therapists:
    • Take burnout seriously — it may not be your career, it might be your current setup.
    • Invest in CE that reignites your passion.
    • Reflect on your original “why.”
    • Don’t let one bad review define your worth.

“It wasn’t just about massage burnout. I was a parent of two young kids and feeling burnt out from life. But once I reconnected with what I love — helping women through pregnancy, postpartum, and beyond — I got excited about massage again.”

🔗 Resources & Mentions

  • Massage Marketing System: Includes Gael’s client screening templates, replies, and done-for-you content
  • 💬 Gael’s Facebook thread on “full body” massage red flags (linked in the episode description)
  • 🎓 Mayan Abdominal Therapy CE courses — check your area for upcoming offerings!

🙌 Be Featured!

Do you have a story, a service, or a fresh idea you’d love to share with our community of massage and spa pros? Gael is now booking Success Spotlight segments!
👉 Send her a message at [email protected]

🎧 Subscribe & Connect

  • 🔔 New episodes every Week — hit Subscribe so you don’t miss a thing.

🎁 Free downloads + business tools: massageandspasuccess.com